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Unemployment Benefits


If you are unable to work due to COVID-19, you will be eligible to file for unemployment benefits. The Alabama Department of Labor says if you are affected in the ways that are described below by COVID-19,

Workers can file for benefits online or by calling 1-866-234-5382. Online filing is encouraged.

Employee Information

The Alabama Department of Labor (ADOL) is encouraging employees who believe they may qualify for programs under the CARES Act to file a claim. Employees will also need to certify weekly to continue to let ADOL that you are still unemployed due to COVID-19.

Employees who may be affected include:

• The self-employed
• Church employees
• Non-profit and governmental employees
• Indpendent contractors
• Gig economy workers
• Those who have exhausted their regular UI benefits.

These employees should also meet one of these conditions:

• The individual has been diagnosed; or
• A member of the individual’s household has been diagnosed; or
• The individual is providing care to a household or family member; or
• A child or other person for which the individual has primary caregiving responsibility is unable to attend school or another facility as a result of COVID-19; or
• The individual is unable to reach the place of employment because of a       quarantine imposed as a result of the COVID-19 public health emergency; or
• The individual is unable to reach the place of employment because the individual has been advised by a health care provider to self-quarantine; or
• The individual was scheduled to start work and does not have a job as a result of COVID-19; or
• The individual has become “the breadwinner or major support for a household because the head of the household has died as a direct result of COVID-19”; or
• The individual has to quit their job because of COVID-19; or
• The individual’s place of employment is closed because of COVID-19.


Benefit Payment Information

Claimants who have not yet received payment are still having their claims processed. Claimants should know that there is no written notification provided for approval. Claimants will receive funds via a direct deposit, an existing debit card (from a previous UC claim), or via a new debit card. Payment may take up to as many as 21 days, but should generally be received sooner. If a debit card is selected as the method of payment, it will have to be mailed, which could also affect the time it takes to receive payment. If a claimant is NOT approved, they will receive written notification

Employer Information

The Alabama Department of Labor is urging employers to file claims on employees' behalf. All charges will be waived (until further notice) against those employers who file a partial unemployment claims on behalf of their employees. Employers need to answer YES when asked if the claim is COVID-19 related. 


For employers who are unable to file partial claims on their employees’ behalf, ADOL recommends that they notify the agency that they waive their right to respond to any Request for Separation information (known as the BEN 241). The BEN 241 will still be mailed to employers; however, they will need not to respond to it IF THEY NOTIFY US IN WRITING THAT THEY WAIVE THIS RIGHT. Employers can notify the agency by:

  • emailing or
  • by faxing 334-309-9098.

The statements should be on company letterhead, and should include the state unemployment insurance account number.


For additional information or if you have any questions, please visit the Alabama Department of Labor website or call 1-866-234-5382

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